Shipping Vintage
We want shopping vintage online to feel as straightforward and transparent as possible. Because our collection is made up of one-of-a-kind vintage furniture and decor, shipping works a little differently than it does with mass-produced pieces from large retailers.
Shipping Vintage Furniture
Furniture is available for local pickup from our Chicago showroom or warehouse, local delivery in the Chicago area, and shipping across the US.
Please use the shipping and delivery calculator on each product page to view estimates for local delivery and nationwide shipping for that item. We work with local and national delivery partners to coordinate white glove delivery and shipping services. Delivery and shipping prices vary based on item size, delivery location, distance, and service requirements.
Because our furniture is one of a kind, shipping works differently than it does for flat-pack or mass-produced pieces. Most vintage furniture cannot be disassembled and repacked into standard parcel boxes, which means larger items typically need to ship via LTL freight. We do our best to provide competitive freight quotes for individual furniture pieces, but shipping costs will often be higher than what you may be used to from large retailers.
Since furniture shipped via LTL freight moves through a more flexible scheduling process, delivery timing and appointment windows can be fluid. We do our best to accommodate requests whenever possible and to communicate clearly throughout the process so you know what to expect.
Shipping Vintage Decor
Decor is available for pickup at our Chicago showroom and shipping across the US. To preview shipping costs, add the item to your cart, proceed to checkout, and enter your address. Shipping options and prices will show once your address is entered.
Because our decor inventory is vintage and often delicate, shipping costs may be higher than what you might expect from a big box retailer. Each piece is packed by hand with care and extra protection to help ensure it arrives safely.
What you can expect from our shipping services:
Shipping & Return Policies
Every piece we sell is one-of-a-kind, which means every order gets handled a little differently. Here's how pickup, delivery, and shipping work, and what to do if something arrives wrong.
Local Pickup
Free from either location, and usually ready within 24 hours.
Andersonville Showroom
5412 N Clark Street, #218, Chicago, IL 60640
Second floor. Buzz in.
Ravenswood Warehouse
4507 N Ravenswood Avenue, #105, Chicago, IL 60640
Choose your location at checkout and we'll email you when your piece is ready. We'll hold it for 7 days from the order date, so if you need more time, just let us know.
Chicago Delivery
We work with a local delivery partner for white glove service across Chicago and the surrounding suburbs. Rates are calculated at checkout based on the size of the piece and where it's headed.
If you're ordering decor alongside furniture, it rides along on the same local delivery at no extra charge. One delivery, one fee.
Once your order is placed, we'll follow up by email to schedule a delivery window that works for you.
Nationwide Furniture Shipping
Furniture ships across the country by freight. Rates are calculated at checkout from the size of the piece and the delivery region, so you'll see the cost before you buy rather than waiting on a quote.
Plan on 3 to 4 weeks from order to delivery. Freight moves on its own schedule, and we'd rather give you an honest window than a fast one. We'll email you with tracking and coordinate the delivery appointment directly.
A few pieces are too large, or headed somewhere far enough, that we price them individually. If that's the case, checkout will let you know and we'll send a quote by email.
Decor and Smaller Items
Decor ships by UPS Ground, packed by hand at the showroom. Orders placed by noon Central go out the next business day, and anything after noon goes out the following day.
Ground shipping is free on decor orders over $500. The threshold applies to decor only, and furniture shipping is always priced separately. If you need something quickly, express shipping is available at checkout on decor-only orders.
Ordering decor and furniture together for delivery outside Chicago? The decor ships separately by parcel so it reaches you sooner, and the furniture follows by freight.
Order Changes and Cancellations
Plans change. Email us at hello@miscellaneaetc.com and we can cancel or adjust your order any time before it ships or leaves for delivery.
Once a piece is on a truck, we're not able to cancel it. At that point it falls under the returns policy below.
Returns
All sales are final. Our pieces are vintage and one-of-a-kind, which is also why we photograph and describe them as thoroughly as we do. Every listing includes measurements, materials, and honest condition notes, and we're always glad to send more photos or answer questions before you buy. Just ask.
That said, we stand behind what we sell.
If your piece arrives damaged in transit, or it isn't what we described, email hello@miscellaneaetc.com within 48 hours of delivery with photos of the item and the packaging it came in. We'll take a look and work out a resolution with you. Every piece is different, so we handle these individually rather than applying one rule to everything.
Please keep the original packaging until the claim is resolved. Carriers often need it to process a damage claim.
Why vintage shipping costs more:
Shipping vintage is often more expensive than shipping new, mass-produced goods, and there are a few reasons why.
First, many vintage decor pieces are fragile and require careful hand packing and extra protective materials. Second, one-of-a-kind furniture often cannot be disassembled, which means it must be shipped fully assembled through freight carriers rather than standard parcel services. And third, as a small business, we ship individual pieces with care rather than in bulk, which can affect rates.
Our goal is always to balance safety, transparency, and reasonable pricing while helping your piece arrive in the best possible condition.
Questions?
Email us at hello@miscellaneaetc.com. There's no call center here, so you're always talking to one of us.
Want to see a piece in person first? Our Andersonville showroom is open weekends, 11 to 5, plus weekday appointments, and the Ravenswood warehouse opens for two days once a month.
Shipping FAQs
Do you ship furniture across the US?
Do you ship furniture across the US?
Yes! For shipping larger furniture pieces outside Chicago, please use the estimate calculator on each product page, or you can request a shipping quote by emailing us at hello@miscellaneaetc.com. After checkout, we will confirm final details via email and send you and invoice for shipping.
Do you ship decor across the US?
Do you ship decor across the US?
Yes! Decor and smaller home items can be shipped across the U.S. To preview shipping costs, add the item to your cart, proceed to checkout, and enter your address. Shipping options and prices will show once your address is entered.
Is your furniture delivery white-glove service?
Is your furniture delivery white-glove service?
Yes! For all deliveries, we work with partners who provide white glove service depending on the item and the delivery location. Fees are paid directly to the delivery partner.
